Privacy Policy
Last updated: October 31, 2024
At mrxycaps, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.
Information We Collect
Personal Information
When you create an account or place an order, we collect:
- •Name (first and last name)
- •Email address
- •Phone number
- •Shipping and billing address
- •Payment information (processed securely through Razorpay)
Automatically Collected Information
We automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site. We use cookies and similar tracking technologies to enhance your browsing experience.
Order Information
We collect information about your purchases, including products ordered, quantities, prices, and order history to fulfill your orders and improve our services.
How We Use Your Information
We use the information we collect to:
- 01Process and fulfill your orders, including shipping and delivery
- 02Communicate with you about your orders, account, and customer service inquiries
- 03Send promotional emails and marketing communications (with your consent)
- 04Improve our website, products, and services
- 05Prevent fraud and enhance security
- 06Comply with legal obligations and enforce our terms
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers
Third-party companies that help us operate our business, such as payment processors, shipping companies, and email service providers.
Legal Requirements
When required by law or to protect our rights, property, or safety, or that of our customers or others.
Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent
When you explicitly consent to sharing your information with third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- ✓SSL encryption for data transmission
- ✓Secure payment processing through Razorpay
- ✓Regular security audits and updates
- ✓Restricted access to personal information
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
Access and Update
You can access and update your account information at any time by logging into your account.
Marketing Communications
You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
Cookies
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Data Deletion
You can request deletion of your account and personal data by contacting us. Some information may be retained as required by law or for legitimate business purposes.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ground floor, Saikrupa society, Building no 58, G1/2/3/4, Nehru Nagar, Kurla, Mumbai, Maharashtra 400024
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.